Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note 3 seats in Ticket Office
Shelter on Platform 1 - not suitable for wheelchairs (narrow door and 1 step). Platform 2 - step-free shelter with seat.
Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine No Bureau de Change No -
Toilets
Note Toilets are open when the station is staffed
-
Pay Phone
Pay Phone No -
Internet
Public WiFi Yes Note Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
Balcombe
Transport links
- Connection time
- 4 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- No
- Cycle storage location
- car park
- Car park
- Station Car Park
- Car park opening
- Monday-Sunday 24 hours
- Car park operator phone
- 08451 272920 (primary)
- Car park spaces
- 48
- Charges
- £3.50 daily , £14.20 weekly , £55.00 monthly , £154.00 three-monthly , £473.00 annually
- Notes
-
Charges apply: Monday to Friday
Purchasing a season ticket does not guarantee you a car parking space
Ticket buying and collection
- Ticket office opening
- Monday-Friday 06:40-13:34
- Saturday 06:40-13:34
- Sunday Closed
- Self-service machines
- No
- Collect from counter
- Yes
- Collect from machine
- No
- Oyster PrePay
- No
- Penalty fares
Penalty Fares apply to journeys from Balcombe station when travelling with:
- First Capital Connect
- Southern Railway
Accessibility and mobility access
- Customer help points
- Yes
- Staff help
-
Yes
- Monday-Friday 06:10-14:30
- Saturday 06:10-14:30
- Sunday Closed
- Accessible ticket machines
- No
- Accessible ticket office counter
- No
- Induction loop
- Yes
- Ramp for train access
- No
- Accessible taxis
-
Yes
Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 0800 138 1016. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Accessible public telephones
- No
- Nearest stations with more facilities
The nearest station(s) with more facilities than Balcombe are:
- Haywards Heath
- Three Bridges
- National key toilets
- No
- Step free access coverage
- Partial station
Step-free access from car park to platform 1 (for trains to London). Footbridge with steps to platform 2 (for trains to Brighton). Nearest step-free staffed station is Haywards Heath.
- Impaired mobility set down
-
Yes
In Car Park
- Disabled parking
- Yes 1 spaces
- Accessible car park equipment
- No
1 machine
- Wheelchairs
- No
General services information
- Customer service
- No
- Left luggage
- No
- Lost property
- No
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Part time
- Monday-Saturday 06:10-14:30
- Sunday Closed
- Monday-Friday 06:10-14:30
- Saturday 06:10-14:30