Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note yes Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Find WiFi Hotspots around Basingstoke station Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
Basingstoke
Transport links
- Connection time
- 5 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Partial
- Car park
- Bunion Place
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park spaces
- 235
- Charges
- £6.50 peak , After 1600 Mon-Sat £2.00 off peak , £6.50 daily , £25.00 weekly , £87.00 monthly , £261.00 three-monthly , £950.00 annually
- Notes
-
Pay & Display. Sat £3.00 - Sun £1.00
2 Days £13.00 3 Days £19.50
Bank Holidays £6.50
Weekend tickets available from 1200 Fri £6.00.
Overnight parking available to non - seasons
- Car park
- North Yard
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park spaces
- 535
- Charges
- £6.50 peak , After1600 Mon - Sat £2.00 off peak , £6.50 daily , £25.00 weekly , £87.00 monthly , £261.00 three-monthly , £950.00 annually
- Notes
-
For season ticket holders only before 0900 Mon-Fri.
Pay & Display. Sat £3.00 - Sun £1.00
Bank Holidays £6.50
Weekend tickets available from 1200 Fri £6.00.
Overnight parking for non season ticket holders Fri & Sat only.
- Car park
- Premium
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park spaces
- 144
- Charges
- £10.00 peak , Mon - Sat from 1600 £2.00 off peak , £10.00 daily , £1300.00 annually
- Notes
-
For season ticket holders only
Sat £3.00 Sun £1.00
Bank Holidays £10.00
Weekend ticket available from 1200 Fri £8.00
Ticket buying and collection
- Ticket office opening
- Monday-Friday 06:00-21:30
- Saturday 06:00-21:30
- Sunday 07:00-21:30
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
- Yes
In the booking hall and at rear entrance to platform 4/5
- Oyster PrePay
- No
- Penalty fares
Penalty Fares apply to journeys from Basingstoke station when travelling with:
- First Great Western
- South West Trains
Penalty Fares do not apply if travelling with:
- CrossCountry
Accessibility and mobility access
- Customer help points
- Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
- Staff help
-
Yes
- Monday-Sunday 24 hours
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Accessible ticket machines
-
Yes
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
- No
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
- Yes
- Accessible public telephones
- No
- National key toilets
- Yes
A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web www.radar.org.uk/ site:
- Step free access coverage
- Whole station
Basingstoke is fully accessable to wheelchair users
- Impaired mobility set down
- No
- Disabled parking
- Yes 4 spaces
- Accessible car park equipment
- No
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Left luggage
- No
- Lost property
- Yes
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours