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Heathrow Connect (HC)

Logo for Heathrow Connect
http://www.heathrowconnect.com

Information last updated 8 January 2010 10:23

Company information

Company name
Heathrow Connect
Managing director
Head office
Network map
No map available

Support & information

Customer Services
Yes - Primary Phone Number 0845 678 6975 - Email Address queries@heathrowconnect.com
Lost Property
No - Note
  • All property left on a Heathrow Connect Train or at London Paddington Station is sent to Lost Property located on Platform 12, London Paddington Station, 0207 313 1514 (Monday - Friday 0900 to 1730).

 

  • All property left at Heathrow Station is sent to the BAA Lost Property Office.The BAA Lost Property Office is at Heathrow Central Station, level B2 and is open Monday - Saturday 0800 to 1900 and Sunday 0800 to 1600Customers can call the Lost Property Office on 0208 745 7727
Assisted Travel
Yes
Network map
View London Midland route maps

Ticketing & Fares

Telesales
No
Group Travel
No
Seat Reservations
No

Onboard facilities

Cycle Policy
Yes - Note

Will be carried free unless they occupy a seat required by a customer. They are not carried on trains leaving Heathrow between 07:.30 and 10:00 or Paddington between 16:30 and 19:00 except on Saturdays or Sundays.

Telephones
No

Engineering work