London St Pancras (Intl) (SPX)
Managed by Eurostar
Station facilities
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Station seating facilities
Note The station has been divided into four distinct zones with the customer in mind: view a map of the station (Acrobat File).
Rendezvous: The platform level where Eurostar departs features Europe's longest champagne bar, gastro pub and brasserie.
Circle:At street level by the UK Rail Ticket Office: favourite high street brands for travellers on the go including a selection of fashion and food retailers.
Arcade and Market: Arcade - Independent and boutique retailers, set beneath the Victorian brick arches. Full list of retail outlets.
Farmers Market: Market - A daily fresh farmer's market just inside the main entrance to the station is soon to arrive.
First Class lounge No Seating area No Available throughout the station.
Waiting Rooms None Note Seating areas available throughout the station
Women-Only Waiting Room No -
Trolleys
Note Coin-operated trolley
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Refreshments
Note Coffee shop
Coffee kiosk
Public House/Bar
Food outlet (Seating available)
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ATM Machine
ATM Machine Yes Notes Located on concourse
Bureau de Change Yes Notes Located on the concourse
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Toilets
Note Public toilets are situated towards the southern end of the Arcade adjacent to the Eurostar Ticket Office and just off the Circle next to the Station Reception office. Additional toilets are also located in the international departures lounge. There is no charge for the toilets and they all have step-free access for wheel-chair users and baby changing.
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Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Find WiFi Hotspots around St Pancras International station Web Kiosk No -
Post Box
Note Outside the station
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Tourist Information Office
Tourist Information Office No -
Shops
Shops No Note Wide range of shops
London St Pancras (Intl)
Transport links
- Connection time
- 5 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Yes
- Cycle storage location
- To the rear of the ground and first level of the car park.
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- National Car Parks Ltd
- Car park operator phone
- 0845 050 7080 (primary)
- Car park operator address
- customer.service@ncp.co.uk
- Car park spaces
- 0
- Charges
- £6.00 per hour , £25.00 daily
- Notes
- The car park at St Pancras International is operated by NCP and situated on Pancras Road, under the main station building.
Ticket buying and collection
- Ticket office opening
- Monday-Friday 04:30-09:30
- Saturday 05:30-21:00
- Sunday 06:30-21:00
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Ticket Office:Mon-Fri 04.30 - 21.00Sat 05.30 - 21.00Sun 06.30 - 21.00
Travel Centre:Mon-Fri 07:45 - 21.00Sat 07:45 - 21.00Sun 07:45 - 21.00
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
- Yes
- Ticket Office and Opposite Departures
- Oyster PrePay
- No
- Penalty fares
- Penalty Fares do not apply when travelling from St Pancras International station.
Accessibility and mobility access
- Customer help points
- No
- Staff help
- No No
- Accessible ticket machines
-
No
- Accessible ticket office counter
- Yes
- Induction loop
- No
- Ramp for train access
- Yes
- Please seek assistance from station staff
- Accessible taxis
- Yes
- Accessible public telephones
- Yes
- National key toilets
- Yes
Toilet attendants are available.
- Step free access coverage
- Whole station
The station entrances are located at street level and provide level access to the lower concourse. There are three lifts on the main concourse to take passengers to and from the upper level UK train platforms and the Rendezvous.
- Impaired mobility set down
-
Yes
A clearly marked passenger drop off zone is located on Pancras Road which runs parallel to St Pancras International Station.
The drop off zone leads directly to the Eurostar departures.
- Disabled parking
- No
- Accessible car park equipment
- Yes
There is a public car park with an excess of 300 spaces at St. Pancras station that is managed by NCP.
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Left luggage
- Yes
- Lost property
- Yes
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Sunday 24 hours
- Monday-Friday 04:15-23:00
- Saturday 04:15-23:00
- Sunday 06:30-23:00
- CCTV
- Within station
- Car park
- Cycle storage
- Car park

